Delivery Information
At Woodstock Flooring, we strive to ensure that your products reach you promptly and in perfect condition. We partner with the best couriers to provide a reliable and efficient delivery service throughout UK, Northern Ireland and Republic of Ireland. Below, you’ll find all the information you need about our delivery process, tracking, and what to do upon receiving your order.
Delivery Service and Timing
Woodstock Flooring offers delivery exclusively to the mainland UK. Once your order is processed and dispatched, you can expect your delivery to arrive within 2-5 business days, depending on your location. Please note that delivery times may vary during peak periods or due to unforeseen circumstances such as weather conditions or courier delays. For Northern Ireland & Republic of Ireland contact our customer services below for more information.
Checking Your Order Upon Delivery
We strongly advise all our customers to carefully inspect their order upon delivery. Before accepting the parcel from the courier, please check the outer packaging for any signs of damage or tampering. If you notice any damage to the packaging or if the products inside appear to be affected, you have the right to refuse the delivery.
In the event of damaged items, please notify us immediately by contacting us. We recommend taking photographs of the damaged parcel as evidence. Your satisfaction is our priority, and we will do everything we can to resolve the issue promptly.
Delivery Charges
Free mainland UK delivery for orders over £500. £50 delivery on orders under £500. The exact shipping cost will be displayed at the checkout before you confirm your purchase, so you have a clear understanding of the total cost. For shipping and custom costs for Northern Ireland & Republic of Ireland contact our customer services at Woodstock Flooring below.
Contact Us
If you have any questions or concerns about your delivery, please don’t hesitate to get in touch with us. We’re here to assist you with any delivery-related queries and to ensure that your experience with Woodstock Flooring is as smooth and efficient as possible.
Phone: 07909 161 124
Email: info@woodstockfloors.co.uk
Address: 417 Birmingham Rd, Wylde Green, Birmingham, Sutton Coldfield B72 1AU, United Kingdom